Return & Exchange Policy
At Tyrol Pickleball, our commitment to delivering top-quality products and exceptional customer service is unwavering. We understand that sometimes, a purchase may not meet your expectations, and you may need to return or exchange it. To ensure a seamless experience, we've developed a straightforward return and exchange policy that allows you to shop with confidence.
Eligibility Criteria for Returns and Exchanges:To qualify for a return or exchange, products must adhere to the following conditions:
-The product was purchased within the past 30 days
-The product remains in its original packaging
-The product is unused, clean, and in a resalable condition
-You have the order number
Return Process:If your return fulfills the above criteria, click the button below to begin the return process. You'll be asked to enter your order number and email address to start the procedure. We will supply you with a return label to ship the product back to us. Upon receiving the product and verifying its compliance with our return policy, we will process a refund to your original payment method, excluding shipping costs.
To exchange your purchase for a different size or color, follow the same steps as outlined in the returns process. After receiving and inspecting the product, we will send you the requested size or color, subject to availability.
Customers are responsible for covering shipping costs when returning a product. For exchanges, we will ship the new item to the customer at no additional charge. Please note that customers are responsible for any risks associated with loss or damage to the product during shipping.
Damaged Items:If your product arrives damaged, please contact us immediately via email for assistance.
For any inquiries regarding our Return & Exchange Policy, please reach out to us.